The City’s indigent benefits and rates relief campaign drive will be in Langa this week on Thursday, 27 October 2022. The City urges residents who may benefit from its assistance and relief to apply.

Help is available and residents in Langa are encouraged to attend the event to see if they may be eligible for assistance. The campaign drive will be in areas throughout the metro in coming weeks. Residents may also visit their nearest City Walk-in Centre, speak to their local ward councillor, or sub council office to find out more about assistance and the relief which is available. Benefits include up to 100% discount on rates and refuse removal.

Upcoming events are as follows:

27 October 2022               09:30 – 15:30       Zone 25 Community Hall, Winnie Mandela Drive, Langa

3 November 2022            09:30 – 15:30       Lansdowne Civic Centre

10 November 2022          09:30 – 15:30       Lotus River Recreation Centre

‘We encourage residents in Langa to attend the event on Thursday and to complete an application form to see if they qualify for the available assistance.

‘We have already assisted residents in several areas and we will continue to assist residents across the metro. Residents who are interested are encouraged to please attend an event and apply for assistance. The City’s social package for the 2022/23 financial year amounts to R4,7 billion, and includes R2,3 billion for indigent relief and R1,45 billion for rates relief. Those who have qualified for indigent benefits in the past must remember that they need to apply yearly for the benefit, except pensioners who may apply to renew their benefit every three years.

‘We are here to help and this campaign drive will ensure that we reach residents directly to assist those who are most in need. Our officials are ready to help with all registration processes, assisting with the forms and required documentation, and capturing information accurately. Anyone who is struggling can do more with a little help. Help is available,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.

Residents may qualify for indigent support if they:

•          are a homeowner

•          earn R7 500 or less per month

•          own only one property

•          are the full-time occupant of the home

•          use the home mainly for residential purposes

•          are a child who lives in the home of a parent who has passed away

•          received the house in a divorce settlement

•          depend on a pension or a social grant for their livelihood

Applicants will need:

•          proof of identification (ID book/card or passport)

•          a bank statement for the last three months or a sworn affidavit stating that they do not have a bank account

•          a bond statement for the last three months or a sworn affidavit stating that they do not have a bond account

•          a copy of the estate documents if the applicant has inherited his or her house

If residents are employed, they must also include:

•          latest salary/wage pay slip or a letter from an employer stating their income

•          a sworn affidavit if they are self-employed stating how much is earned per month

•          proof if a disability grant, maintenance grant or pension is received

If residents are unemployed, they must include the following in the application:

•          a sworn affidavit stating that they are unemployed

•          a sworn affidavit stating that they have no other source of income

Useful contacts and information:

For rates or services relief

•          Visit: https://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/Apply-for-indigent-rates-relief or a City customer office.

•          Email: indigent.relief@capetown.gov.za 

Pensioner rates relief

•          Pensioners 60 years or older and people who receive social grants earning no more than R17 500 may qualify for a rates rebate of between 10% and 100%. They are invited to go to the nearest City customer care office or send an email to rates.rebate@capetown.gov.za

•          For more information on how to apply for pensioner support: https://www.capetown.gov.za/City-Connect/Apply/Financial-relief-and-rebates/Individuals/Apply-for-senior-citizen-support 

For payment arrangements

•          Visit: https://www.capetown.gov.za/City-Connect/Pay/Municipal-accounts/Electricity/arrange-a-payment-plan-for-debt-collection

•          Email: Payment.arrangements@capetown.gov.za

For a list of the City’s Cash Offices and Walk-in Centres, please visit: https://www.capetown.gov.za/Explore%20and%20enjoy/See-all-City-facilities/Our-service-facilities/Walk-in%20centres

Source: City Of Cape Town