This week, the City’s Customer Relations Department (CRM) will be visiting Fish Hoek and Belhar respectively. Read more below:
On Tuesday, 21 June 2022, CRM services will be at the Fish Hoek Administrative Offices in Recreational Road in Fish Hoek between 09:30 and 13:30.
On Thursday, 23 June 2022, a collaborative basket of services with officials from various departments will be at the Belhar Sports Centre in Proton Road in Belhar, between 09:00 and 15:00.
The Customer Relations Department’s Mobile Office will assist with municipal account enquiries including rates, sewage, electricity, water, refuse collections, potholes and all other account enquiries. They will also assist with general enquiries relating to City Parks, Urban Waste, Property Management, Valuations, and all other general enquiries.
The following departments will be visiting Belhar:
Human Resources for enquiries about bursaries, internships and apprenticeships
Social Development to find out how you can get involved
Finance for all enquiries about municipal accounts
Health to find out more about primary health care services
Human Settlements to give residents who qualify for housing opportunities an opportunity to register on the City’s housing database and other housing enquiries
Safety and Security for information about traffic and law enforcement services
EPWP and jobseekers to give unemployed youth an opportunity to register on the jobseekers database to make them eligible for job opportunities that become available in their local communities.
‘This service seeks to give our residents an opportunity to engage staff members about their municipal services, whether about an outstanding account or other services in the city. We are making service delivery as effortless as possible by bringing the service closer to residents. This means that we are saving the residents time and money that they would have spent traveling to our service points. I therefore encourage residents to please make use of this opportunity and remember to take their IDs or municipal accounts with them, to help ease the process,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.
Source: City Of Cape Town