The City’s Human Settlements Directorate took their City’s Basket of Services to the Langa community. On Wednesday, 5 October 2022, a Basket of Services session was hosted at the Langa Community Hall and provided residents with the opportunity to speak to officials directly about their Human Settlement’s enquiries.

The City of Cape Town’s Human Settlements Directorate is on a mission to provide services to residents in all areas of the metro. Over the coming weeks, teams from the Human Settlements Directorate will travel to various other communities across the metro to assist residents.

The City’s Mayoral Committee Member for Human Settlements, Councillor Malusi Booi, visited the Langa Community Hall to have a closer look at the customer service in action.

‘City officials assisted residents with a number of customer related matters. These included assisting residents who qualify for affordable housing opportunities to register on the City’s Housing Needs Register, logging maintenance service requests for residents residing in Community Residential Units (CRUs) and other housing enquiries.

‘We are aiming to make services accessible for all residents. The residents of Langa had the opportunity to speak directly to officials, receive assistance and resolve any enquiries they may have had. We will be travelling to other areas of the metro and we encourage residents to make use of the opportunity when it reaches their area,’ said Councillor Booi.

Register of the City’s Housing Needs Database:

Residents who qualify for housing opportunities, can register on the City’s housing database, either at the nearest City housing offices, or online at www.capetown.gov.za/housingdb

To qualify for a housing opportunity, you need to be:

• 18 years and older;

• married or co-habiting, and not the owner of a property;

• Single with financial dependents who are able to prove their dependency (not applicable if you have a disability or are over the age of 60 years);

• A South African citizen, or in possession of a permanent residency permit;

• Legally competent to sign a contract;

• An individual who has not been a beneficiary of a government-housing subsidy;

• earning a gross monthly income (with your spouse/partner) of not more than R3 500 per month.

With your application, you need to submit certified copies of:

• Your identity document (ID)

• Your spouse’s ID (if applicable)

• Your children’s birth certificates (if applicable)

• Marriage or divorce certificates (where applicable)

Be aware of scammers:

Registering on the City’s housing database is free of charge.

Check your status on the City’s Housing Needs Register:

To check your status, SMS your ID number, followed by a space and your surname to 44108, or visit www.capetown.gov.za/housingdb

If your contact number has changed since you registered on the system, you need to go to the nearest City housing office and update your details in person (you will not be able to check your status on the register until you do so). Remember to take along your ID or a certified copy.

Source: City Of Cape Town