The SA Post Office says SRD beneficiaries who opted to use the Post Office must visit their nearest Pick ‘n Pay or Boxer supermarket, or Post Office, to collect their R350 only after they have received an SMS informing them that their grant is available.

If you chose a bank account or cash send as your payment method, you will receive the monty through the bank you chose, and you cannot go to one of the supermarkets.

Beneficiaries who have received the SMS and who choose to withdraw their grant from a Pick ‘n Pay or Boxer supermarket, must also have their cell phones and identity document with them.

The grant will not be available if you try to collect it before you have received an SMS. The SA Post Office has become aware of large numbers of beneficiaries who try to withdraw their R350 SRD grant before receiving their SMS.

Only beneficiaries who chose to receive their grants from the Post Office have the option of also collecting the grant from Pick ‘n Pay or Boxer.

The first week of every month is set aside for paying our old age, disability and child grants.  During this week SRD R350 grants cannot be paid out.

For enquiries on the SRD grants and any postal service, please contact the SA Post Office on:

Source: Government of South Africa