With Eskom’s load-shedding intensity reduced for now, the City of Cape Town is resuming routine electrical maintenance. The City thanks customers for their patience as we do necessary ongoing critical routine maintenance on our electrical infrastructure in various areas of the metro. The City does not carry out maintenance from Stage 3 and above of load-shedding. Hence, work was temporarily suspended in recent weeks.

Routine maintenance work is cancelled in the event of higher stages of load-shedding. We are not yet sure what will happen with Eskom’s load-shedding this week and the work mentioned below might be cancelled if higher stages of load-shedding are implemented.

PLANNED ROUTINE ELECTRICITY MAINTENANCE 19 July to 24 July 2022

Please note, some news channels are constantly implying this work leaves whole areas without power for a week. This is not true.

This is normal critical maintenance to ensure reliable supply and happens across the metro in phases, for some hours at a time, depending on the maintenance work.

*Information is complete and correct at time of publication, but subject to change due to weather and other unforeseen conditions.

*It is standard practice to notify customers of planned maintenance via a pamphlet delivered door-to-door ahead of work.

Tips:

• Where possible, please switch off appliances at the wall socket ahead of maintenance to reduce the risk of damage caused by power surges.

• The supply could be restored at any time, therefore residents should remember to treat all electrical installations as live for the full duration of the interruption.

City’s service channels (don't log the same request multiple times on multiple channels as this contributes to delays):

Call Centre: 0860 103 089

SMS: 31220 (standard charges apply)

Online: www.capetown.gov.za/servicerequests

Source: City Of Cape Town