MyCiTi ambassadors will be at kiosks in Mitchells Plain and Khayelitsha from 17 February 2022 to assist commuters with their myconnect cards in order for them to travel on the N2 Express services and other routes along the MyCiTi network. The City urges all commuters to please visit one of these kiosks prior to travelling to ensure that they have a working myconnect card and are informed about the arrangements pertaining to the points on their card. Everyone needs their own myconnect card loaded with Mover points or a package to travel with MyCiTi.

‘To thank our loyal passengers for their patience and to welcome new users when services resume on 19 February 2022 , we are offering limited myconnect card deals in Khayelitsha and Mitchells Plain. I would advise that residents get to either the Mitchells Plain or Khayelitsha kiosk as soon as they can to get their card sorted ahead of the time and to familiarise themselves with the service.’

‘If a commuter’s card has expired since May 2019 or will expire by May this year, they can replace it with a new card loaded with 50 Mover points – free of charge. These commuters will each get a free card to get going, and are required to present their ‘old’ card to qualify for the free replacement card. They will also be given the opportunity to apply to have their value transferred to their new replacement card if need be. New users or those who have lost their cards can also get a free card with 50 Mover points at a reduced cost of R20,’said the City’s Mayoral Committee Member for Urban Mobility Councillor Rob Quintas.

This commuter promotion is only valid between 17 February to 5 March 2022, while stocks last.

Details of the promotion days are as follows:

• Mitchells Plain MyCiTi station and the new Kuyasa MyCiTi kiosk at the public transport interchange outside the Khayelitsha Library
• 17 to 18 February from 08:00 to 18:00 and 19 February to 5 March from 05:15 to 18:00

New users or those who no longer have a card can also get a free card with 50 Mover points for a reduced cost of R20. This offer is limited to two cards per person and valid 17 February to 2 April 2022, while stocks last.

Details of the promotion days are as follows:

• Mitchells Plain MyCiTi station and the new Kuyasa MyCiTi kiosk at the public transport interchange outside the Khayelitsha Library.
• 17 to 18 February from 08:00 to 18:00 and 19 February to 2 April from 05:15 to 18:00.

‘I would advise all those residents who plan on making use of the N2 Express services to familiarise themselves with the routes again. Find your way around and plan your trips by downloading the free MyCiTi app or using the actual MyCiTi route map from the website,’ said Quintas.

• From MyCiTi stop : Lindela, Khayelitsha to Civic Centre: R16,90 (off peak) and  R22,10 (peak)
• From MyCiTi stop : Vuyani, Khayelitsha to Civic Centre: R16,90 (off peak) and R22,10 (peak)
• From MyCiTi stop : Jeff Masemola, Khayelitsha to Civic Centre:  R15,60 (off peak) and R20,40 (peak)
• From MyCiTi stop : Kapteinsklip, Mitchells Plain to Civic Centre:  R16,90 (off peak) and  R22,10 (peak)
• From MyCiTi stop : Spine, Mitchells Plain to Civic Centre: R16,90 (off peak) and  R22,10 (peak)
• From MyCiTi stop : Mitchells Plain Station to Civic Centre:  R15,60 (off peak)  and R20,40 ( peak)

In terms of calculating the fares for each trip, commuters are reminded that MyCiTi fares are based on distance travelled. Fares from Mitchells Plain and Khayelitsha to the Civic Centre range from R15,60 to R22,10, depending on the exact distance of your journey and the time of day you travel.

From 19 February, commuters will be able to use the fare calculator on the app or website to accurately work out fares from Khayelitsha and Mitchells Plain to anywhere else on the MyCiTi network. Below is a summary of some of the relevant fares.

Peak fares apply to journeys that start in the weekday peak fare period of 06:45-08:00 and 16:15-17:30 and off peak/saver fares apply to all other times, including all day on weekends and public holidays.

Commuters are reminded of the monthly pass for R790 which offers unlimited travel anywhere and is especially great value for money for passengers who need to travel long distances every day.

When downloading the free official MyCiTi app from their app store, commuters will also be able to enjoy live updates indicating when their next bus will arrive, as well as important alerts about the service. In addition, the City’s Transport Information Centre (TIC) is available 24/7 free of charge on 0800 65 64 63. Agents are able to assist in English, Afrikaans and Xhosa.

Source: City Of Cape Town