The City of Cape Town thanks customers for their patience as we do necessary routine maintenance on our electrical infrastructure next week in various areas of the metro. This will necessitate supply interruptions at times in some areas for the safety of all concerned.

Routine regular planned maintenance takes place daily in various areas across the metro. The City informs residents that maintenance will take place to allow them time to plan for the outage and to allow our teams sufficient time to complete the required maintenance tasks. Routine maintenance is also preceded by a door-to-door pamphlet drop.

PLANNED ROUTINE ELECTRICITY MAINTENANCE 7 -13 February 2022

*Information is complete and correct at time of publication, but subject to change due to weather and other unforeseen conditions.

*It is standard practice to notify customers of planned maintenance via a pamphlet delivered door-to-door ahead of work.

Tips:

• Where possible, please switch off appliances at the wall socket ahead of maintenance to reduce the risk of damage caused by power surges.

• The supply could be restored at any time, therefore residents should remember to treat all electrical installations as live for the full duration of the interruption.

Does planned maintenance take place during Eskom's load-shedding?

Yes. It is vital that the maintenance work is done, and as Eskom's load-shedding announcements are done at such short notice, it unfortunately does happen that some areas will have a double impact of load-shedding and planned maintenance work on a given day, especially during the lower stages of load-shedding. From load-shedding Stage 4, planned maintenance is usually stopped due to the staff capacity required to implement load-shedding. Capacity might necessitate the stopping of maintenance work at lower stages too. It thus all depends on the situation at hand. Unfortunately in certain instances due to safety issues, we also have to continue with the planned maintenance otherwise bigger areas would have to be switched off at one time to still effect the necessary maintenance in the same timeframe, which would not be ideal.

Please note: Service requests typically increase during Eskom's load-shedding. Please wait at least 30 minutes to report no power after the scheduled end of load-shedding.

Source: City Of Cape Town